Tracking order

How to Track Your Order

At ChicSakura, we understand how exciting it is to receive your fashion items. Here's how you can track your order:

  1. Order Confirmation: After placing your order, you'll receive an email confirmation with your order details.
  2. Shipping Notification: Once your items are shipped, we'll send you another email containing your tracking number and carrier information.
  3. Tracking Your Package: Use the provided tracking number to monitor your package's journey.

Using Third-Party Tracking Services

For comprehensive tracking across multiple carriers, we recommend using:

17Track

A reliable global package tracking platform that supports most international carriers.

How to use:

  1. Visit 17Track website
  2. Enter your tracking number in the search field
  3. Click "Track" to view your package's current status and location

Tracking Status Explanations

  • Order Processed: Your order is being prepared for shipment
  • Shipped: Your package is on its way to you
  • In Transit: Your package is moving through the carrier's network
  • Out for Delivery: Your package will arrive today
  • Delivered: Your package has arrived at its destination

Need Help?

If you experience any issues tracking your order or if your tracking information hasn't updated for several days, please contact our customer support team through our Contact Us page.

Note: Tracking information may take 24-48 hours to appear in the carrier's system after shipment.