Terms of service
1. Acceptance of Terms
By accessing or using ChicSakura's website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use our services.
2. User Responsibilities
- You must provide accurate and complete information when creating an account
- You are responsible for maintaining the confidentiality of your account credentials
- You agree not to use our services for any illegal or unauthorized purpose
3. Product Information
We make every effort to display our products (dresses, t-shirts, cardigans, blouses, jackets, hoodies, and pajamas) as accurately as possible. However, colors may appear slightly different due to monitor settings.
4. Intellectual Property
All content on ChicSakura, including designs, text, graphics, logos, and images, is our property or the property of our licensors and is protected by international copyright laws.
5. Limitation of Liability
ChicSakura shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or services.
6. Refund Policy
We accept returns within 30 days of purchase for unworn, unwashed items with original tags attached. Refunds will be issued to the original payment method within 14 business days after we receive the returned items.
Final sale items and personalized products are not eligible for return or exchange.
7. Dispute Resolution
Any disputes arising from these terms shall first attempt to be resolved through good-faith negotiations. If unresolved, disputes shall be settled through binding arbitration in accordance with the rules of the International Chamber of Commerce.
8. Changes to Terms
We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the new terms.
9. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of Japan, without regard to its conflict of law provisions.
10. Contact Information
For any questions regarding these Terms of Service, please contact us through our website's customer service portal.