Shipping policy

Shipping Methods

ChicSakura offers multiple shipping options to meet your needs:

• Standard Shipping: 5-17 business days

Processing Time

All orders are processed within 1-2 business days (excluding weekends and holidays). Orders placed after 3PM EST will be processed the next business day.

Shipping Rates

Shipping costs are calculated at checkout based on:

• Destination country
• Package weight and dimensions
• Selected shipping method

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information. You can track your package using the provided tracking number on our website or the carrier's website.

International Shipping

We ship to most countries worldwide. Please note:

• Customs fees, import duties, and taxes may apply and are the responsibility of the recipient
• Delivery times may vary due to customs processing
• Some items may be restricted in certain countries

Shipping Restrictions

We currently cannot ship to PO boxes or military addresses. Some remote locations may have limited shipping options.

Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact our customer service team within 7 days of delivery. We will work with the shipping carrier to resolve the issue.

Holiday Shipping

During peak seasons and holidays, processing and delivery times may be extended. We recommend placing orders early to ensure timely delivery.